Lee Donald Organizing AssociatesPeace Of Mind And Support, Even On Holidays
Peace of mind — hands down — has been the biggest benefit for our business since bringing them on. Knowing our systems are backed up daily and that tech support is available when we need it takes a huge weight off our shoulders. What really sets them apart is their availability — even on weekends and holidays if there’s a real emergency. If someone’s unsure, I’d tell them: call them, meet with them, and bring your questions. You’ll see the difference.
Mobile, AL
Wesley Williams III WiltewResponsive, Full-Service IT Support You Can Count On
The biggest benefit of working with The L Connection is that they handle everything in-house — no need to bring in third parties just to get the job done. Their customer service is top-notch. When we need something, they respond promptly and take care of it efficiently. If you're looking for an IT firm that can manage all aspects of your operation, has techs available when you need them, and actually works with you on finding the right solutions, The L Connection is the logical choice.
Semmes, AL
Wes Williams CEOResponsive, Trustworthy, and Truly the Best We’ve Worked With
They’re incredibly trustworthy and quick to respond — exactly what you want in an IT partner. When something comes up, we get personal attention fast, and the owner stays directly involved, which is rare these days. Honestly, we get such great service that part of me doesn’t want to share them — but they really are the best IT firm we’ve ever worked with. If you’re on the fence, don’t be. You won’t find better.
Wiltew
Semmes, AL
Jackie Mathis Office ManagerResponsive, Professional, and No More IT Struggles In-House
Having The L Connection take over our IT has been a game-changer. We no longer struggle in-house to keep things running. When we have a problem, they remote in and fix it right away — no more waiting days for a technician. They’re always responsive to our needs and handle issues with minimal downtime. Everyone I’ve worked with over the years has been friendly, helpful, and still completely professional. That’s something we truly appreciate.
Mobile, AL
Richard Shields Managing PartnerService And Responsiveness That Actually Show Up
The biggest thing that sets them apart is their service and responsiveness. In the past, getting someone to actually come fix a problem was always a struggle — it felt like pulling teeth. But now, when I have an issue, they respond immediately and get it handled. That kind of reliability is rare, and it’s made a huge difference for our office.
McCleave and Shields LLC
Mobile, AL
Rob Blackwell Church AdministratorConsistent, Honest, and Professional IT Support
Working with them has allowed us to get high-quality IT services on a fractional and scalable basis — but it still feels consistent and personal. We know the small group of techs who support us, and they know us and our systems. They don’t cut corners or rig things together — everything is done right. Compared to other firms we’ve worked with, they’re honest, transparent, and don’t use tech jargon to cover gaps. They’re knowledgeable, straightforward, and professional — I recommend them highly.
Christ United Church
Mobile, AL
Beth Lodwick Financial AdminResponsive, Local Support That Gives Us Peace Of Mind
The L Connection is always quick to respond whenever we have IT issues, and their managed recovery gives us real peace of mind. What really sets them apart is that they’re local and actually show up on-site to solve problems — unlike the faceless, off-site support we used to deal with. Their fast response and consistent, professional service have made a huge difference for us.
Christ United Church
Mobile, AL
Lori Cole Vice PresidentWhat’s been the single biggest benefit to you and your company since partnering with us?
If I’m having a problem, I just make a call—and they can either fix it remotely or come on-site and take care of the issue. It’s fast, easy, and reliable.What do you feel we do better than other IT firms you’ve worked with in the past?
All of my issues are handled quickly, and I’m back to work in no time. That responsiveness makes all the difference.If someone was on the fence about choosing us as their IT firm, what would you say to them?
They’re great people and great to work with! I highly recommend them.
Allied Steel Corp
Saraland, AL
Tim Hite CFOResponsive, Reliable, And Easy To Work With
L Connection makes our lives easier by handling phones, backups, tech support, and on-call services — all with one responsive vendor we can trust. Their team is friendly, knowledgeable, and fast at solving problems. What I appreciate most is their consistency and follow-through. In the small business world, it’s critical to get a quick response and clear communication about what’s being done and when it’ll be finished. If you’re looking for an IT firm that actually delivers, L Connection won’t let you down.
Elements Massage
Mobile, AL
Jason Operations ManagerPeace Of Mind And Fast, Reliable Help When I Need It
I get real peace of mind knowing I don’t have to waste time figuring out how to source equipment or handle diagnostics and repairs — The L Connection takes care of it all. What stands out most is their urgency. Anytime I have a request, they jump on it right away. I wouldn’t hesitate to choose The L Connection Inc. again — the proof is in the pudding.
Deno’s HVAC
Mobile, AL
Darla Dean OwnerAlways Available — And Sometimes I Don’t Even Have To Call
I get total peace of mind with The L Connection. Sometimes I don’t even have to make a call — just send a quick text and they’re right out to help with whatever we need. It’s awesome knowing they’re always available and ready to jump in. If you’re thinking about it, just do it!
QBC Granite
Grand Bay, AL
